Ongoing Support and Service

BridgeGap PEO Brokers provides ongoing support to their clients in several key ways, ensuring that the relationship with the PEO remains beneficial and effective over time. Here’s how they do it:

1. Continuous Evaluation and Monitoring

  • Performance Reviews: Regularly assessing the performance of the PEO to ensure it meets the client’s needs and expectations.
  • Feedback Collection: Gathering feedback from the client and their employees to identify any issues or areas for improvement in the PEO’s services.
  • Service Audits: Periodically auditing the services provided by the PEO to ensure compliance with agreements and standards.

2. Problem Resolution

  • Issue Escalation: Acting as a mediator between the client and the PEO to resolve any disputes or issues that arise.
  • Quick Response: Providing prompt assistance and support to address any problems related to HR services, benefits administration, payroll, or compliance.
  • Conflict Management: Helping to manage and resolve conflicts that may occur between the client’s employees and the PEO.

3. Ongoing Communication

  • Regular Check-Ins: Conducting regular meetings or check-ins with the client to discuss the PEO’s performance and address any concerns.
  • Updates and Notifications: Keeping the client informed about any changes in PEO services, policies, or relevant regulations that could impact their business.
  • Advisory Services: Offering ongoing advice and recommendations on HR strategies, best practices, and compliance matters.

4. Adaptation To Changing Needs

  • Scalability: Ensuring that the PEO services can scale with the client’s business growth or contraction, and adjusting service levels as needed.
  • Custom Solutions: Working with the PEO to develop and implement custom solutions in response to new business challenges or opportunities.
  • Flexibility: Facilitating changes to the PEO agreement or services to adapt to the evolving needs of the client’s business.

5. Compliance and Risk Management Support

  • Regulatory Updates: Making sure the PEO is keeping the client informed about changes in employment laws and regulations that could affect their business.
  • Risk Assessment: Ensuring the PEO is continuously assessing potential risks and advising on strategies to mitigate them.
  • Compliance Audits: Making sure the PEO is conducting periodic compliance audits to ensure the client remains compliant with all relevant regulations and standards.

6. Training and Development

  • Employee Training: Ensuring the PEO is providing ongoing training and development programs for the client’s employees.
  • Leadership Development: Checking to see if the PEO is offering resources and support for developing leadership skills within the client’s management team.
  • Workshops and Seminars: See if the PEO is organizing workshops and seminars on relevant HR topics to keep the client’s staff updated on best practices and emerging trends.

7. Benefits Management

  • Benefits Evaluation: Regularly reviewing and evaluating employee benefits packages to ensure they remain competitive and cost-effective.
  • Open Enrollment Support: Answering any questions the client has regarding the annual open enrollment process.
  • Benefit Adjustments: Facilitating changes to benefits plans based on employee feedback and changing market conditions.

Summary

BridgeGap PEO Brokers provides ongoing support through continuous evaluation and monitoring, problem resolution, regular communication, adaptation to changing needs, compliance and risk management support, training and development, and benefits management. This comprehensive support ensures that the client gets the most out of their relationship with the PEO, enabling them to focus on their core business activities while the PEO handles the complexities of HR.

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Knowledge – Integrity – Transparency

Email us for inquiry:

jblue@bgpeo.com

jblue@bgpeo.com

Example Scenario

Consider a mid-sized tech company that partners with a PEO through BridgeGap PEO Brokers. Here’s how we provide ongoing support:

1. Continuous Evaluation and Monitoring:

  • BridgeGap PEO Brokers can conduct performance reviews with the PEO and the client to ensure satisfaction with the services provided.

2. Problem Resolution:

  • If the client experiences issues with the PEO, BridgeGap PEO Brokers can quickly mediates between the client and the PEO to resolve the problem and implement corrective measures.

3. Ongoing Communication:

  • BridgeGap PEO Brokers checks-in with the client to discuss any new HR needs and provide updates on industry trends and PEO news.

4. Adaptation to Changing Needs:

  • As the tech company grows, BridgeGap PEO Brokers works with the PEO to scale HR services accordingly and adjust benefit packages to attract top talent.

5. Compliance and Risk Management Support:

  • BridgeGap PEO Brokers makes sure the PEO provides regular updates on new data privacy regulations and helps the client ensure compliance to avoid potential legal issues.

6. Training and Development:

  • BridgeGap PEO Brokers ensures the PEO offers leadership training programs for the client’s new managers and development workshops for employees.

7. Benefits Management:

  • During the annual benefits review, BridgeGap PEO Brokers evaluates the current plans and suggests improvements to ensure the tech company remains competitive in attracting and retaining employees.

Summary

BridgeGap PEO Brokers provides ongoing support through continuous evaluation and monitoring, problem resolution, regular communication, adaptation to changing needs, ensuring the PEO provides compliance and risk management support, training and development, and benefits management. This comprehensive support ensures that the client gets the most out of their relationship with the PEO, enabling them to focus on their core business activities while the PEO handles the complexities of HR.

helping your business

why choose BridgeGap PEO Brokers?

Using BridgeGap PEO Brokers can simplify the process of outsourcing HR functions – effectively bridge the gap between businesses and PEOs – ensuring that clients receive the most suitable, efficient, and cost-effective HR solutions.

  • Expert Guidance and Market Knowledge

  • Time and Cost Savings
  • Compliance Assurance and Risk Management

Knowledge – Integrity – Transparency

BridgeGap PEO Brokers Demonstrates Integrity and Transparency in Several Key Ways:

Transparency in Recommendations

BridgeGap PEO Brokers provide honest and unbiased advice when recommending PEOs. We prioritize the needs of the client, ensuring that the PEOs they suggest are genuinely the best fit for the company’s needs. This includes being transparent and providing clear reasons for their recommendations.

Commitment to Client Interests

BridgeGap PEO Brokers operate with integrity – and we focus on the long-term success of our clients. We do not push for the most expensive or highest-commission options – but instead advocate for solutions that truly align with the client’s business goals and financial constraints. This client-first approach builds trust and demonstrates a genuine commitment to our client’s success.

Ethical Business Practices

Integrity in business practices includes adhering to ethical standards, such as protecting client confidentiality, delivering on promises, and conducting business in a way that is both legal and morally sound. BridgeGap PEO Brokers ensure that all dealings are above board and that our clients are fully informed at every step of the process.

Ongoing Support & Accountability

BridgeGap PEO Brokers do not simply match a company with a PEO and then disappear. Instead, we offer ongoing support and remain informed on the performance of the PEO we recommended. We regularly check in with clients to ensure that the PEO is meeting expectations, and we are willing to step in to resolve any issues that arise.